When you want to have a web-based help desk tool that gives you the best of both worlds (web-based interaction and a locally installed application), then Web Help Desk Software Free is for you.
Web Help Desk Software Free is an intuitive an interesting web based free help desk software by Web Help Desk, which includes: Incident Management – Knowledge Base – LDAP / AD Sync – Two-way Email Integration – Reporting. Unrestricted Web Help Desk Lite Edition features for Windows server installation.
Web Help Desk Software Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Web Help Desk Software Free also features:
Incident Management
-Knowledge Base
-LDAP / AD Sync
-Email integration
-Reporting
HOW IT WORKS Web Help Desk Software Free is a web-based help desk that you can install on your server or domain (if you already have Active Directory installed) and then install it on your web server. You can configure the help desk and manage all of your users. You can also manage their account information, set up rules for when help desk emails should be sent, and make web-based notifications to them.
The entire help desk software is web-based. There is no software to install on their server.
The help desk software and Windows Server services are all hosted on the same server. If there is a Windows Server software installed, the help desk server software would also be installed.
HOW IT WORKS:
Web Help Desk Software Free is a web-based help desk that you can install on your server or domain (if you already have Active Directory installed) and then install it on your web server. You can configure the help desk and manage all of your users. You can also manage their account information, set up rules for when help desk emails should be sent, and make web-based notifications to them.
The entire help desk software is web-based. There is no software to install on their server.
The help desk software and Windows Server services are all hosted on the same server. If there is a Windows Server software installed, the help desk server software would also be installed.
For example, if you wanted to have a free help desk software that you can install on your server, then you could 384a16bd22

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